Billing & Usage
The Billing page shows your current subscription plan, usage metrics, and payment status. You can track how many AI jobs and seats your team is using and manage your billing settings.
Accessing Billing
Go to Settings > Billing in the sidebar.
Plan Overview
The plan overview section shows:
| Field | Description |
|---|---|
| Plan Name | Your current subscription tier |
| Base Price | Monthly subscription cost |
| Billing Mode | Stripe subscription, manual invoice, or none |
| Payment Status | Current payment state |
Usage Metrics
AI Jobs
Track your AI agent activity:
| Metric | Description |
|---|---|
| Jobs Used This Month | Number of AI jobs executed in the current billing period |
| Effective Job Limit | Your plan’s job allowance (base + additional blocks) |
| Additional Job Blocks | Extra job capacity purchased beyond the base plan |
Seats
Track team member usage:
| Metric | Description |
|---|---|
| Seats Used | Current number of active team members |
| Effective User Limit | Your plan’s seat allowance (base + additional) |
| Additional Users | Extra seats beyond the base plan |
Trial Period
New accounts start with a trial period:
- Trial status is displayed when active
- Trial end date shows when the trial expires
- During trial, all features are available with usage limits
- After trial expiration, you need to select a paid plan to continue
Billing Period
| Field | Description |
|---|---|
| Billing Window Start | When the current billing cycle began |
| Billing Period End | When the current cycle ends |
| Next Invoice Due | Date of the next invoice |
Invoices
The Invoices section shows your billing history:
| Column | Description |
|---|---|
| Invoice Number | Unique identifier |
| Amount | Total invoice amount |
| Status | Draft, Sent, Paid, Overdue, or Void |
| Period | The billing period covered |
| Due Date | When payment is due |
| Paid Date | When payment was received |
Discounts
If your account has a negotiated discount, the discount percentage is displayed in the plan overview. The discount applies to your base subscription price.
Upgrading Your Plan
To change your plan or add capacity:
- Review your current usage on the Billing page.
- Contact your account manager or use the in-app upgrade option (if available).
- Changes take effect at the start of the next billing period.
Troubleshooting
Billing page showing an error
- If Stripe is not configured in your environment (common on staging), the billing page will show an error. This is expected.
- Check that your Stripe subscription is active in the Stripe dashboard.
Usage limit reached
- When you hit your job limit, additional AI actions are queued until the next billing period or until you purchase additional job blocks.
- Contact your account manager to increase limits.
Payment overdue
- Update your payment method in Stripe.
- Contact billing support if you need to arrange alternative payment terms.
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